Prices

All prices are quoted in pounds sterling and does not include VAT at 20%.

We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.

Cancellations

You may cancel your order within 24 hours of placing it by contacting us. This does not apply if you have requested a quick turnaround service.

A re-stocking fee of 25% will be charged for the cost of materials exluding shipping & tax.

Returns

We hope that you will be happy with your purchases, however you may return items in their original condition and packaging within 7 days of delivery and we will either exchange them or refund you. Please note that we are unable to refund postage costs unless the items are damaged or if we have made a mistake. For your own protection, you should ensure the items are adequately insured while in transit.

Some manufacturers charge us a restocking fee. If such a fee applies then it will be deducted from any refund. Please contact us prior to ordering if you wish to know whether a restocking fee applies to any items you wish to purchase.

Complaints

If you are unhappy with any aspect of our service or products then please contact us.

Security

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Secure on-line payment is available via Cardsave.