Shipments and returns

Items are only available for delivery to mainland UK - please contact us if outside this area.

We aim to ship orders within 2 to 3 days of receiving your payment although the majority of orders will ship much quicker than this. If we cannot, we will attempt to contact you and give you the option to cancel your order. If you require a quick turnaround service please contact us.

Please contact us for all other delivery requests.

It is important that you, the customer, ensure that all the delivery details are correct, as we cannot accept any liability for failed deliveries as a result of incorrect information.

ASRS Supplies will attempt delivery to the recipient in the time specified, our standard delivery is for the hours of between 8am and 6pm. If no one is available to receive the delivery we will on occasion attempt to leave the item with a neighbour, but may well return the item to the sorting office and leave a calling card at the recipient's address to advise of the attempted delivery. It is the responsibility of the recipient to arrange to collect the item from the depot or to arrange re-delivery. If you have any doubts about the recipients ability to receive the item it is recommended that you advise the recipient to expect a delivery. Asrs cannot take responsibility to ensure the recipient is able to accept the delivery. Further information regarding Delivery can be read at our Terms & Conditions.

The distribution factory closes at 12pm daily, for next day delivery all purchases need to be made before this time.